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SHIPPING & RETURNS

SHIPPING POLICY

Seven Moore Boutique is not liable for shipping company's delay or any misrouted packages. 

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We will inspect all items before shipping; therefore, damaged merchandise is unlikely.

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All orders placed by 3pm Eastern Time on Monday – Friday will be shipped the same day.

Orders placed on the weekend will be shipped the following business day. Orders are not shipped on the weekend. If there will be a significant delay in shipping your order, we will contact you via email.

RETURN & EXCHANGE POLICY

We have a strict NO REFUND, STORE CREDIT ONLY POLICY

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Returns must be postmarked back to Seven Moore Boutique within 5 business days from the date your order was originally delivered. Please note the buyer is responsible for the shipping fee to return items. We do not issue Pre-paid return labels.

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All returned items will be inspected for signs of wear and/or damage.  If the item does not match the original condition, you will not receive a store credit. Items will be returned to the sender. No Refund will be issued, store credit only. There will be a restock fee of 15%. Seven Moore Boutique will have final decisions on returns.

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Important Note:

DUE TO HEALTH RESTRICTIONS AND SANITARY REASONS, WE DO NOT RESELL SWIMSUITS, INTIMATE/ INTIMATE APPAREL, THESE ITEMS WILL BE FINAL SALE (NO RETURN, NO EXCHANGES, ALL SALES ARE FINAL).

 
IN ADDITION, ALL SALES ARE FINAL FOR THE FOLLOWING ITEMS:
 

  • SALE ITEMS

  • DISCOUNTED PRICE ITEMS

  • CLEARANCE ITEMS

  • POP UP SALES 

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RETURN PROCESSING TIME

  • Upon receipt of your package, your return for a store credit will be processed within 5 business days. 

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WHEN MAKING A RETURN

  • Pack your merchandise in the original product packaging. All items must be returned in original condition with tags attached.

  • Please include your original invoice with your return. Please keep a copy for your records. 

  • Write “Reason for Return” on your invoice.

  • Keep the return tracking number for your return package to monitor delivery status.           We are not responsible for lost or stolen packages.

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Store credit card expires 90 days from the date it was originally issued

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